Pharmacy Delivery 2 You (p2u®) is a service currently under development
by Jayex, which addresses a key cost barrier to the delivery, and growth in sales,
of pharmaceutical products and services: the reliance on distribution through
‘bricks and mortar’ pharmacy storefronts. This traditional mode of distribution
has focussed on geographic location, requiring the patient to physically
visit the pharmacist and is generally confined to larger towns and cities.
The Board believes the traditional pharmacy service model is outmoded as it
does not meet the lifestyles of customers, and does not adequately service the aged,
infirm or isolated individuals, in rural settings, mining/forestry operations
and military bases.
p2u® facilitates the remote processing of pharmaceutical prescriptions
and enables delivery to patients. An overview of p2u® and how it works
is provided below:
What is p2u®?
p2u® is a service that acts as an intermediary between pharmacists and patients,
facilitating improved access and convenience to prescription medicines by
click-&-collect or delivery services.
How does it work?
Patients wishing to use the p2u® service will have to pre-register via the
Appointuit app or the Enlighten kiosk during check-in. This registration
process enables p2u® to collect contact details and profile data.
p2u® collects prescription information following a patient’s healthcare consult
and electronically forwards the prescription to the pharmacy nominated by the patient.
The pharmacist is then able to prepare the prescription for collection or delivery
as desired by the patient.
How does a patient interact with the pharmacist when using p2u®?
Pharmacists will be provided a patient’s contact details and preferences that were
collected as part of the registration process. A normal pharmacy interaction and
consultation may take place face to face during click-&-collect service or by
telephone for delivery services.